How does shipping work?
How long does it take for my ordered goods to be shipped?
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 2 - 4 working days, for deliveries abroad within 2 - 8 working days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
Does not apply to orders from "Flowers Forever".
Do you ship internationally?
We ship our products to the following countries/regions:
EU, UK, Switzerland, USA and India.
Returns & Cancellation
Products from our web shop (not Blumen Forever) can be returned in their original condition within the statutory time limits. They must not be damaged, used or similar. The return shipment is to be borne by the buyer and may only be sent as an insured package with tracking.
Individually manufactured products cannot be returned, see our cancellation policy .
Which materials are used?
All of our epoxy resin products are handmade and unique with great attention to detail.
The materials used are without exception high-quality synthetic resins from the EU.
What is epoxy resin/resin?
Epoxy resin is a chemical compound that is always supplied in two components. On the one hand, the prepared mixture for the respective epoxy resin itself. Here it is in the liquid state. On the other hand, a harder. The material to be used is only formed when the epoxy resin and hardener come into contact. It can be used in many areas.
Epoxy resin is actually a generic term. This includes different synthetic resins, which have been adapted to the intended use thanks to their special composition.
Cured epoxy resins are harmless.
What do I have to consider with epoxy resin products?
• Each individual product is a handmade one-off, for this reason color and design variations may vary. It is art made of epoxy resin, so no machine result can be achieved.
• Our handmade products can have small imperfections, this is not a reason for complaint.
• Small air bubbles, protruding particles or small streaks on the surface are acceptable. It is not glass, the surface is not mirror-smooth.
• Our products are heat resistant up to approx. 70°C.
• Our products are not dishwasher, oven or microwave safe.
• Our products are food safe (except jewelry or similar).
• Please keep away from small children and store horizontally if possible.
• The backs always look very different from the front.
• Please protect the items from direct or excessive sunlight.
• Edge paintings may fade if used improperly.
+The above information only applies to epoxy resin products from our webshop.+
Care instructions for epoxy resin products
Please only clean with a (damp) microfiber cloth, do not use abrasive and/or aggressive cleaning agents or similar.
FLOWERS FOREVER - bridal bouquet preservation
How to send your flowers to us:
After booking you will receive an email from us. Once everything is agreed, we will send you step-by-step instructions for sending your flowers. Ideally, these should reach us 2-3 days after the wedding.